Privacy Policy
Effective Date: December 2025
Our Core Philosophy
Local-First, Zero-Knowledge. Your genogram data (family structures, clinical notes, patient information) is stored locally on your device. We cannot access it.
What Data is Stored Where
On Your Device (Local Storage)
- •All genogram documents and family data
- •Clinical notes and observations
- •Health conditions, dates, and personal details
- •Custom patterns you create
- •Application preferences
On Our Servers (Minimal)
- •Account email (for authentication)
- •Subscription status
- •Usage metrics (anonymous, aggregated)
AI Features & Privacy
When you use AI features (genogram generation, clinical insights), we employ client-side anonymization:
- 1.Names and identifiable information are replaced with placeholders before transmission
- 2.Only anonymized clinical patterns are sent to AI services
- 3.Responses are de-anonymized locally on your device
- 4.AI services have zero-retention policies for our API calls
Your Rights
- ✓Access: Your clinical data is on your device - you have full access
- ✓Export: Export all data as JSON anytime
- ✓Delete: Clear your browser data to remove all local data
- ✓Portability: JSON exports work with standard tools
Third-Party Services
- •Authentication: Clerk (for secure login)
- •Payments: Polar (PCI-compliant billing)
- •AI Processing: OpenAI/Anthropic (with zero-retention agreements)
- •Analytics: Privacy-focused, anonymized metrics only
Contact Us
Questions about privacy? We're here to help.
hello@genosm.com